MULTIPLE PETS
If you have more than three small pets, please call the studio to discuss your needs and options.

APPOINTMENTS
We work by appointment and use up to 20 minutes to photograph your pet(s) AND view your portraits. This is normally enough time to complete a photo session. As hard as we try to stick to the schedule, occasionally we may run behind due to customers arriving late or working with pets that are just not in the mood to pose for pictures. We thank you now for your understanding and patience should that occur. We may not be able to accommodate customers who totally miss their appointment time. If you are running late, a courtesy phone call to the photographer in the store is always helpful.

CANCELLATION POLICY
If you cannot make it to the photo session for any reason, please call the studio to cancel.

For weekend appointments, please call by 9AM, the day of the session if possible.

The studio phone number is 516-263-4821

If you are a no-show, future appointments may require an advance deposit.

THE PHOTO SESSION
The photographer will take several different poses with a variety of backdrops and props. We carry several different backdrops including current holiday/seasonal backdrops with us. We can usually photograph multiple pets both individually and together. Pet parents and/or children can be included in some of the portraits at no extra charge.

You will view the digital images immediately after the photo session, choose the poses you like, place your order, and pay in full. Prices for images and packages start from $24.99 and go up to whatever you feel like spending.

PICK UP DATE
The pictures will be delivered back to the store in about 2 weeks after the photo day. You will be notified when they are ready for pickup.

The photographer will give you these details when you book your appointment.

EXTRA ACTIVE DOGS
Your dog should be able to sit on the posing table while under your command or control.

Generally, if your pet is not calm enough to sit still for at least one picture within 10-12 minutes, the photo session will have to end. Ten minutes might not seem like a long time to you or me, but to a dog who doesn’t want to sit still; it is a very long time. The photographer will give you tips on how to help your dog pose for pictures.

ASSISTANCE
If you have two large active dogs, consider bringing someone to help you.

If you are going to bring more than two pets, please consider bringing an assistant.

HEALTH AND SAFETY
Due to concern for the health and safety of all pets and people, we are not able to photograph:

• Pets coming into heat, in heat, or recently in heat.
• Aggressive dogs
• Pets with fleas or skin disease
• Pets with Kennel Cough or other communicable illness

GIANT BREEDS
Because of the portable nature of our photographic equipment and space limitations, we may not be able to accommodate giant breeds in all stores. If you have a Great Dane, St Bernard, Irish Wolfhound, Mastiff or other giant breed, please contact the photographer before making an appointment.

NOTE
Occasionally an animal may exhibit signs of extreme stress. Amongst our photographers are former Veterinary Technicians, Dog Trainers, Show Dog Handlers and Groomers with many years of both pet photography and animal handling experience. They will recognize when an animal is too uncomfortable to continue. If the photographer decides not to continue with the photo session, please understand it is in the best interest of your pet. The photographer’s decision is final.

Please turn off all cell phones when the photo session starts, as your full attention is required for the safety of your pet.